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Customer Satisfaction Survey Results

In 2011, a customer satisfaction survey was conducted by a independent title company during the closing process.The findings of the survey have been tabulated and posted below.

  • Please rate your SALES CONSULTANT on:

    • CourtesyUtah Home Builder9.3
    • Knowledgetownhomes for sale in salt lake city8.8
    • ReliabilitySalt Lake Home Builder9.2

  • Please rate your BUILDER on:

    • Courtesy9.3
    • Knowledgenew homes for sale in utah9.3
    • Reliability9.1
  • Please rate your OVERALL impression of your color selection meeting:
    9.2
  • Please rate your OVERALL impressions of your pre-construction meeting:
    9.3

  • Please rate your BUILDER on:

    • Style & Designutah homes for sale9.4
    • Quality9.1
    • Comfort & Enjoyment9.5
    • Valuetownhomes for sale in Salt Lake City9.2
Methodology

"I ask the buyers to fill out the customer survey at the end of the closing while I'm making them copies of their signed closing documents. Once I have copies of their signed documents, I collect the evaluations and send them to the builder and the seller. The buyers are always very happy to fill them out."

Shelia, Title Company Escrow Officer